Shipping policy

Overview
We are committed to providing efficient and safe transportation services to our customers. This policy follows U.S. laws and regulations, aiming to clarify our shipping processes and customer responsibilities.

Shipping Services
Standard Shipping: Estimated delivery within 5-10 business days after order confirmation.
Expedited Shipping: Additional charges apply, with an estimated delivery of 3-5 business days.
Shipping Fees and Surcharges
Shipping costs are calculated based on product weight and destination.
All shipping fees are clearly displayed at checkout.
International Shipping
Currently, we offer shipping services only within the United States.
Due to regulatory restrictions, we do not ship to embargoed countries or regions.
Order Tracking
Upon dispatch, customers will receive a confirmation email with tracking information.
Loss and Damage During Transit
In case of loss or damage during transit, please contact us within 48 hours of receipt.
Retain all packaging materials and damaged goods for investigation purposes.
Returns and Refunds
Refer to our [Returns Policy page] for details.
Policy Modifications
We reserve the right to modify this shipping policy at any time.
Contact Information
For any inquiries, please contact us through steven@hermitagebath.com.